Case Studies

Case Studies

Electronics Equipment Mfg.

Mobile Solution for Service Technicians performing equipment repairs. Processes Call center integration, Scheduling, Notification, Confirmation, Service Work Order, Parts and Labor, Accounting Control, and Billing. Workforce: 400 mobile service technicians in North America. Devices: Cross-platform RFID and Smart Devices Application: Syclo ERP – SAP CRM backend using customer service orders, inventory, HR mini-master, and CATS.

Global Consumer Products

Mobile Solution for Delegation of Approval (DOA)

Based on DOA criteria, contractual agreements are routed for approval based on approval/spending levels. Workforce: Impacts ~100 Sr. Executives in the approval chain. Devices: Cross-platform - IOS, Android on Smart Devices; phone, tablet Application: SAP UI5 / Fiori / SMP ERP: SAP ECC using SAP CRM and SD

Global Oil and Gas Company

Mobile Solution for Sales and Finance Teams. Approval of HR, Purchasing, Accounting Requests. Workforce: Places create and approve capabilities in over 400 users. Devices: IOS, Android on Smart Devices; phone, tablet Application: SAP UI5 / Fiori ERP: SAP ECC (Operations), SAP S/4 HANA (Finance)

Global Extrusion Mfg.

for Pipe, Conduit, Cable, etc.

Goal: Gain control and visibility of equipment, inventory, and reduce down-time, visibility of OEE Processes: Implement SAP PM for multiple locations for planning, scheduling, inventory, equipment, inspections, notifications, work-centers, and time-tracking. ERP: SAP ECC Highlights: Integrated with SAP MII, Mobilize plant and line, SAP Historian, Equipment PLC’s

Global Oil and Gas Company

Mobile Solution for Sales and Finance Teams. Approval of HR, Purchasing, Accounting Requests. Workforce: Places create and approve capabilities in over 400 users. Devices: IOS, Android on Smart Devices; phone, tablet Application: SAP UI5 / Fiori ERP: SAP ECC (Operations), SAP S/4 HANA (Finance)

Global Telecommunications Mfg.

Goal: Preventive Maintenance driven by SAP to reduce downtime, improve on-time delivery, quality control, longevity of Equipment Processes: Maintenance Scheduling set up in SAP using QM & PM functionality to trigger maintenance calls, record results, notifications and track history Volume: 800 Items ERP: SAP ECC 6.0 Highlights UI5 UI/UX leveraging SAP API’s for connectivity to smart devices. Proactive maintenance reduced unplanned downtime, scrap, improved on-time delivery