Electronics Equipment Mfg.
Mobile Solution for Service Technicians performing equipment repairs. Processes Call center integration, Scheduling, Notification, Confirmation, Service Work Order, Parts and Labor, Accounting Control, and Billing. Workforce: 400 mobile service technicians in North America. Devices: Cross-platform RFID and Smart Devices Application: Syclo ERP – SAP CRM backend using customer service orders, inventory, HR mini-master, and CATS.
Global Consumer Products Mobile Solution for Delegation of Approval (DOA)
Based on DOA criteria, contractual agreements are routed for approval based on approval/spending levels. Workforce: Impacts ~100 Sr. Executives in the approval chain. Devices: Cross-platform - IOS, Android on Smart Devices; phone, tablet Application: SAP UI5 / Fiori / SMP ERP: SAP ECC using SAP CRM and SD
Global Oil and Gas Company
Mobile Solution for Sales and Finance Teams. Approval of HR, Purchasing, Accounting Requests. Workforce: Places create and approve capabilities in over 400 users. Devices: IOS, Android on Smart Devices; phone, tablet Application: SAP UI5 / Fiori ERP: SAP ECC (Operations), SAP S/4 HANA (Finance)
Global Extrusion Mfg. for Pipe, Conduit, Cable, etc.
Goal: Gain control and visibility of equipment, inventory, and reduce down-time, visibility of OEE Processes: Implement SAP PM for multiple locations for planning, scheduling, inventory, equipment, inspections, notifications, work-centers, and time-tracking. ERP: SAP ECC Highlights: Integrated with SAP MII, Mobilize plant and line, SAP Historian, Equipment PLC’s
Global Telecommunications Mfg.
Goal: Preventive Maintenance driven by SAP to reduce downtime, improve on-time delivery, quality control, longevity of Equipment Processes: Maintenance Scheduling set up in SAP using QM & PM functionality to trigger maintenance calls, record results, notifications and track history Volume: 800 Items ERP: SAP ECC 6.0 Highlights UI5 UI/UX leveraging SAP API’s for connectivity to smart devices. Proactive maintenance reduced unplanned downtime, scrap, improved on-time delivery
