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Support Services

Our support teams’ main goal is to safeguard your investments and help you realize the returns on your investment. With Camelot Integrated Solutions on your side you can be assured that your support services are in safe hands. We have been labelled as “Trusted Partner” by many of our clients whose infrastructure we support and safeguard.

Focus on your mission and we will take care of your machines.

Our consultants can work onsite at your office or offsite at our office to support your infrastructure. Our service and support strategies are tuned frequently to provide best possible support and safeguard for your infrastructure.

IT Support Practice Offerings
IT Helpdesk

Aligned to ITIL, Incident management, create support knowledge base, Mobile devices managmenet, network management.

Data Center Management

Server administration, traffic monitoring, backup and storage, audits and reporting, alert setup and other services.

Cloud Services

Migration, monitoring, audit, backup and storage, billing calculation and tracking, resource usage tracking, disaster recovery.

Enterprise Security

Device management, monitoring services and network traffic, threat detection, vulnerability detection and fixing and other services.

Database Support

Backup and recovery, performance monitoring and tuning, development, testing, reports and analytics. Migration to cloud, DW and BI solutions.

Application Support

Maintenance and enhancement of applications, monitoring applications and jobs, setting up alert systems, integration with mobile devices.

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